A clearer path from overdue to resolved
Collections & Recovery
Coordinate case assignments, calls, promises to pay, field visits, disputes, and receipts with a shared view of every outstanding account.
Built for: Collections agencies and in-house recovery teams
Promises, field updates, and receipts are scattered, leaving the team unsure which account needs attention next.
Every case has a visible owner and action history, with broken promises, due visits, and outstanding balances brought into focus.
See the journey, step by step
A clear view of how work moves forward, with the right context available at every handover.
A connected customer journey
An example workflow. Your team can tailor stages to its process.
Everything inside the Collections & Recovery module
Everything your team needs to keep this workflow organised, connected, and moving forward.
Cases & outreach
- Import and assign collection cases to owners and field teams
- Keep borrower details, account information, and contact history together
- Record calls and communication consent alongside the case
Promises & fieldwork
- Track promises to pay, due dates, and payment outcomes
- Plan field visits and capture visit updates
- Manage disputes and legal escalation records
Receipts & oversight
- Record collections and connect receipts to finance approvals
- See collected and outstanding amounts across your portfolio
- Prioritise broken promises, overdue actions, and pending visits
Explore other modules
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