NNeoCRM
Purpose-built CRM for regulated, relationship-driven industries

Stop losing leads to a follow-up nobody sent.

NeoCRM is the CRM built for how your industry actually works — real estate, education, loans, agencies, clinics, and sales teams — with automatic follow-ups, a unified inbox, and an AI copilot, so nothing falls through the cracks between reps.

9 industries built in946 automated testsWeb, iOS & Android

We'll set you up with a personal walkthrough on your own data — no cost, no pressure to buy.

  • Live on your own tenant in days, not months
  • No credit card, no obligation to see a demo
  • AI built in, not bolted on

Built on a modern, proven stack

NNext.jsRReactNsNestJSPgPostgreSQLRdRedisExExpo / React Native

0

Industry verticals supported

0+

Purpose-built frontend modules

0

Surfaces: Web, iOS & Android

0%

Tenant-isolated data schemas

What happens to a lead, start to finish

The same four steps run underneath every module — this is the shared core doing its job.

1

A lead comes in

From your site, WhatsApp, a referral, or a bulk import — captured the moment it arrives.

2

It's auto-assigned

Round-robin, territory, or pool rules route it to the right rep — no manual triage queue.

3

Follow-ups happen on their own

Email and WhatsApp land in one inbox; a task is auto-created the moment a stage goes overdue.

4

Managers see it live

Pipeline, SLA status, and ownership roll up to a dashboard that's current the moment you open it.

What running on spreadsheets and WhatsApp actually costs you

It works, until it doesn't — until a lead goes cold because nobody followed up, or a manager finds out a deal died three weeks too late.

Follow-ups on leads

Depends on someone remembering
Auto-escalated when a follow-up is overdue

Where conversations live

Scattered across email, WhatsApp, and notebooks
One unified inbox, attributed to the right record

Reporting

Manually rebuilt in a spreadsheet every week
Dashboards that update automatically, every day

Team visibility

Only the rep who owns the deal really knows its status
Managers see pipeline, SLAs, and ownership in real time

Access on the move

Stuck at a desktop, or copy-pasting into a phone
Full native app for iOS & Android, same data

Industry-specific rules

Bent to fit a generic template, or ignored
Built for your vertical: real estate, education, loans, and more

Most teams see every row above resolved within their first week on NeoCRM — the onboarding walkthrough is built around exactly this list.

See the switch checklist
See how NeoCRM compares to Salesforce, Zoho & HubSpot
Quick estimate

What are missed follow-ups costing you?

A rough, directional estimate — adjust the numbers to match your business.

150
₹50,000
30%

Leads slipping through the cracks

45 / month

Estimated revenue at risk

₹3,37,500 / month

Stop the leak — talk to us

Directional estimate assuming a 15% close rate on properly followed-up leads. Not a guarantee — your numbers will vary.

Nine verticals. One shared core.

Every industry gets deep, purpose-built workflows — powered by the same permissions, pipelines, automations, and reporting engine underneath.

New3
Contacted4
Site Visit2
Booked1
See all 9 modules

The platform underneath every vertical

Instead of forking a new product for every industry, NeoCRM generalizes the core: pipelines, permissions, SLAs, and search become configuration — so new workflows ship in days, not months.

Unified inbox & timeline

Email, WhatsApp, and every change on a record collapse into one flat triage list or a threaded conversation view — no more tab-switching between channels.

Configurable pipelines & SLA

Pipeline stages and follow-up SLAs are per-tenant, per-source configuration — not hardcoded logic that needs an engineer to change.

Granular permissions

Role, module, permission, and feature-level authorization is resolved on every request, with an action ladder from view to manage to approve.

Lead capture forms

Embeddable web forms that feed straight into the right pipeline stage — no manual copy-paste from a form tool into the CRM.

Email sequences

Automated, multi-step email drip campaigns that keep a lead warm between human follow-ups.

Configurable lead scoring

Rule-based scoring you control directly, alongside the AI model — set the weights that match how your business actually qualifies a lead.

Browser-based calling

Click to call straight from a lead record — no desk phone, no separate softphone app, with live call state so you know when it connects.

Two-way SMS

Bulk SMS campaigns with delivery tracking, plus a threaded two-way SMS inbox per contact — not just one-way blasts.

Google Calendar sync

Connect a Google account once and every meeting created in NeoCRM can sync both ways — no double-booking between two calendars.

See the full platform & toolkit
AI, built into the workflow

AI that works where your team already is

Every AI feature degrades gracefully when unset and stays scoped to your tenant's own data — no shared model leaking context across customers.

Ask NeoCRM

Ctrl + Shift + A

A retrieval-augmented copilot that answers questions about your own data with citations back to the source record — not a generic chatbot.

AI message drafting

Email & WhatsApp

Drafts replies inside the email and WhatsApp composer and the unified inbox, so reps start from a first draft instead of a blank box.

Semantic Cmd+K search

Global shortcut

Search finds records by what you mean, not just what you typed — powered by embeddings generated automatically as records change.

Natural-language list filters

Any list view

Type a plain-language description of the records you want on any list, and the AI turns it into a working filter — no query builder.

See all AI features

Your business, everywhere your team is

One tenant, one login, three ways in — the dashboard for deep work, the app for the field, and an API for everything you want to connect.

Web dashboard

Open leads

128

SLA breaches

0

Booked (MTD)

34

Weekly trend

  • Full-featured Next.js dashboard for every module
  • Global Cmd+K semantic search across records
  • Real-time metrics rollups and reporting
  • Works fully in the browser — no install required

Native mobile app

3
Call
Chat
Visit
More
  • iOS & Android app built with Expo and React Native
  • Same tenant login, same data, on the go
  • Push notifications for follow-ups and approvals
  • Built for field teams: sales reps, agents, and technicians

Public REST API

GET/v1/leads?stage=new

{

"data": [{ "id": "LD-4821", ... }],

"meta": { "tenant": "acme-realty", "rate_limit_remaining": 942 }

}

  • Versioned API v1, authenticated with tenant API keys
  • Scoped and rate-limited per key
  • Reads and writes on every core dataset
  • Every write attributed in the record's timeline
More on web, mobile & API

Engineered to be trusted with your data

A NestJS API backend, continuous static audits, and a schema-first discipline mean the platform is verified on every push — not just at launch.

JWT + 2FA authentication

15-minute access tokens, rotating 30-day refresh tokens stored only as a SHA-256 hash, and TOTP-based two-step login — reusing a stolen refresh token revokes the entire token family.

Runtime authorization

Role, module, permission, and feature checks are evaluated on every request — missing tenant context fails closed, not open.

More on security — including 946 real automated tests

From CRM to full business operating system

NeoCRM's roadmap isn't breadth for its own sake — each phase generalizes the core first, so every new vertical becomes configuration, not a forked product.

Phase 0In progress

Stabilize the foundation

Committed schema baselines, zero DDL in request paths, and CI-enforced drift detection across every module.

Phase 1In progress

Generalize the core

Configurable pipelines and SLA policy are live; permission granularity and automation are extending to every vertical.

Phase 2In progress

Componentize & scale

Speed budgets enforced in CI, indexed global search, and large client views split for faster loads.

See the full roadmap

From first email to live in about a week

No implementation consultant, no months-long rollout — here's what actually happens after you reach out.

Day 1

We set up your tenant

Tell us your industry and team size. We provision an isolated tenant and configure the modules you actually need.

Day 2–3

Your data comes in

Bring your existing leads, contacts, and spreadsheets — we help import them so you're not starting from zero.

Day 4–5

Your team gets a walkthrough

A short, focused session on the modules relevant to your workflow — not a generic tour of every feature.

Day 6–7

You're running on NeoCRM

Pipelines, SLAs, and automations are live. Your team starts working from one inbox instead of five tools.

Questions before you try it

The things most teams ask before switching over.

Most teams are live on their own tenant within a few days. We handle the initial setup and walk your team through the modules relevant to your industry — you don't need an implementation consultant.

Yes. Every tenant gets its own database schema, not just a filtered view of shared tables. Your data never mixes with another tenant's, and it's continuously audited to prove it stays that way.

Yes — we help import your existing spreadsheets and contact lists as part of onboarding, so you're not starting from a blank pipeline.

Start with the one vertical that matters most — sales, real estate, education, whichever fits your business — and add others later. You're not paying for or configuring modules you don't use.

Pricing depends on your team size and which modules you need. Tell us a bit about your business on the contact form and we'll put together a plan that fits.

NeoCRM is built so a non-technical team can run it without an implementation consultant — configurable pipelines and automations are set up for you, not built by your team from scratch.

Still have questions?

Talk to us directly

See it running with your own data

Tell us your work email and we'll walk you through the modules that fit your business — no generic demo, no pressure to buy.

  • No credit card
  • Live in days
  • No obligation
Chat with us on WhatsApp
Start your free walkthrough